What is the Leadership Stack?

When a technical system breaks, you don’t just look for bugs in the application layer; you debug the whole stack.

The Leadership Stack applies that same idea to teams: It’s a way to reframe squishy human problems as system bugs.

How it Helps

Even though people problems show up in the application layer, debugging them there rarely works. At best it leads to short-term results. It also creates team friction that slows you down. At worst, it leads to disengagement, burnout and a toxic team culture.

The Leadership Stack helps you find where the bug originated. Then you and your team can work together to solve the problem for good, instead of wasting your energy pushing against each other.

Debugging the Leadership Stack

Each layer of the Leadership Stack builds on the layer below it. Bugs higher in the stack are easier to identify, but are often rooted by more subtle bugs deeper in the stack. Visualizing where a bug originates helps leaders decide where to focus their debugging efforts.

Application Layer

Sometimes referred to “the real work.”

This is the layer where Individual Contributors most commonly work, but very few human systems problems can be debugged directly from this layer.

Bugs in this layer include:

  • Missed deadlines
  • Buggy releases
  • Functional misalignment

Interface Layer

Instead of stitching bits of code together to form a cohesive code base, leaders create systems and processes that connect the efforts of each team member so they are working together toward a common goal.

Bugs in this layer include:

  • Miscommunication
  • Dropped or duplicated work
  • Poorly distributed workloads
  • Neglected administrative or maintenance work

Data Layer

Unlike the normalized databases you worked with as a software developer, the data layer of the leadership stack is comprised of the information stored in the brains of your team members. Leaders ensure the necessary data is available, accurate, and up-to-date.

Bugs in this layer include:

  • Over or under engineered solutions
  • Difficulty transitioning to new procedures or priorities
  • Proposed solutions fail to meet business requirements

Permissions Layer

Security Layer

This is where all the emotional stuff lives. Each member of your team (including you) runs their own private security network that automatically responds to real and perceived threats to psychological safety. Leaders help team members identify when their security system has been triggered, what triggered it, and what is needed to clear the threat. 

Bugs in this layer include:

  • Reluctance to share bad news
  • Resistance to feedback
  • Focus on blame/ CYA behaviors
  • Miscalibration around risk 
  • Oversharing 
  • Lack of proactive action

Operating System Layer